Water Billing


City of Fountain Valley
PO Box 512505
Los Angeles, CA 90051-0505

Payment Methods

Mail: Send your payment to our processing center using mailing address above.

Phone: Call 833-501-5725. You will need your account number.
Web: Click the link below. You will need your account number and previous payment amount information: 

Water Billing Customer Portal: Click the link below and login or register:

Auto Pay Form: Click the link: 


In Person: Stop by City Hall during business hours at the Utility Billing Department. For after hours, take advantage our drop box located outside the entrance to City Hall.

Shutoff Policy

To view our shutoff policy which is provided in multiple languages, please click the links below:

The City of Fountain Valley had 37 cutoffs in the year 2023.

Water Dispute and Payment Arrangement

Dispute: To file a dispute, please click the link below and fill out the form:

Payment Arrangement: Click the link below to see qualifications for a payment arrangement. If you meet the requirements, please fill out the application: